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xSoft offers a comprehensive support agreement for all its products.

This agreement gives you access to a catalog of resources, telephone, email and remote support, and free software updates on demand.

All registered users can access the following online resources:

  • Software manuals and other documentation
  • Application notes on special software features

We keep registered clients up to date with developments to the software and new features on a regular basis.

xSoft has a superb telecommunications system. It allows our technicians and office staff to answer calls from a number of offices around the country. This should allow your call to get answered quickly and professionally.

If your call is diverted to our answering service, please leave a message. This will also be forwarded to our support desk and dealt with promptly.

Our main office opening hours are: Monday to Friday –  9:00 AM till 5:00 PM.

xSoft assists clients outside of our normal office hours. We do not charge any extra for this service provided if it’s not abused.

As with our normal procedure you should contact the main telephone number and leave a message. The message will be forwarded to a number of technicians and should get answered promptly.

For very urgent inquiries, log into the support page for access to mobile support contact numbers.

Contact us through any of these mediums:

Telephone: 087 822 1744

Fax: 086 694 6924


Skype: xsoft01

To enable us to connect to our clients’ systems to help and assist them, xSoft uses Teamviewer.

Teamviewer Support

Teamviewer is a widely used, secure and a reliable remote connection tool which clients can also use and access.

Please ask if you would like this facility.

Use the link below to directly install Teamviewer on your computer.

Get Support


Support is only for customers under contract.